Check Payment Processing
Submit Check Deposits
As with credit card files, you may also upload check processing files in .csv or .txt format, using the Upload button on the home page.
Search for Processed Checks
If you are set up to view processed ACH checks, the Checks tabs will be visible after you log in. These tabs provide you with three search options:
- Batches: allows you to search for batch files
- Payments: allows you to search for any individual payments using the advanced search option
- Returns: allows you to search for any returned items from supported banking jurisdictions
- Please contact Client Support to obtain a list of available countries.
To view transactions under any of these categories:
- On the Checks tab, go to Batches, Payments or Returns.
- You may search for a specific account number, or if you wish to refine your search, you can provide the tracking number, the amount, or the payment routing number, using the Advanced search option.
- Select a date range, and CLICK Search.
- To view details of a processed item, CLICK on the Tracking Number. For returned items, it will also display the reason for the return.
- When available, you may view the image of a processed check by clicking on the magnifying glass icon, located on the right hand side of the item details.
- To export information to a file, select one or more payments (to select all payments on a page, CLICK on the green icon next to the tracking number) and then CLICK the Download button. You will be prompted to Open or Save a .zip file which contains the information you have selected in .csv format as well as each payment’s Status field and a TrackingNumber. It may also contain .png files, which correspond to check images, if your search was done using the Checks tab. Please note that if your search has produced more than one page of information, you will need to download each page separately.
Check payment search
Check payment details
Check image