Video Tutorials

To help you get past some of the most common stumbling blocks we have assembled a Raven Online video tutorial Library.

Viewing statements - This video shows how to view daily and agragate (multi-day) statements.

Finding Payments - This video shows how to find payments no matter what currency.

Finding Returned  Payments - This video shows how to find all items returned on a specific day or during some period of days.

Credit Card Refund - This video shows you how to refund a credit card payment without reference to the credit card number.

Cheque Issue Request - This video shows you how to request a cheque be sent out.

Electronic Funds Tranfer Request - This video shows how to request an electronic funds transfer.

Is there anything you are having a hard time figuring out and think a video would help? Email us at support@deepcovelabs.com.